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Our Reviews
Great service and very friendly, with a welcoming type of hospitality. I am grateful to this dealership; they are very kind.
Service was excellent. Cameron did an outstanding job of finding the right quiet ride tire for a great price. Well done!
I just want to give recognition where recognition is due. My Grandparents live in Florida during the winter and called me letting me know they have been having issues with their vehicle. The service writer (Tyler) was great to work with. I called him to express my concerns of my grandparents vehicle and got them taken care of during their visit and they didn’t even have to drop off their vehicle. I 100% recommend going to Tyler in service. I also want to give recognition to the scheduling department. I was worried about my grandparents getting taken care of while we are across the country from them. The scheduler called me to follow up on the appointment I made to ask me more questions and ensure they would get my family taken care of during their visit.
Always great service from all departments. Sales, service, and parts are second to none. I enjoy all interaction with this company and it's people
So far as we looked at vehicles we were treated very nicely . I am looking forward to a great experience with the service dept and sales group.
2023 gmc acadia had deffective evap purge pump. I called on Thursday and They scheduled Tuesday appointment and i told them I was leaving for 30 day road trip on Saturday. I told them what problem was, plus GM had alert for this problem in 2024 for years from 2015. They check on Tuesday and said they could not get part till Monday which.showed they did not care about customer. So I call other dealerships and they all had the part and could repair my my vehicle. So I went and got my vehicle ant took to Fortwalton GM dealership on Friday and they repair vehicle in 3 hours. I WOULD NOT RECOMMENT BILL CRAMER DEALSHIP TO ANYONE. I HAVE PURCHASED 2 VEHICLES FROM THEM AND THE CARE ABOUT MONEY AND NOT THEIR CUSTOMERS OR EMPLYEES.
Roof dealership ever went to look at a truck told them I was just looking one of them to give me a value on my trade told him I just wanted to know what the finance amount would be on a new truck. I was not there to buy a truck I made that very clear, they proceeded to put 2025 truck in my name which I did not buy now the state of Florida has sent me a letter saying they’re gonna suspend my license because I don’t have insurance on this new truck that I did not buy Don’t buy from them they’re scam artist
The service reps are always friendly and never pushy! They keep you informed of the progress and tell you what they recommend to have done but are never over barren or forceful. Just suggest and answer any questions you may have.
The employees at this dealership are extremely knowledgeable and very helpful. Very nice atmosphere. Logan was a wonderful sales person
I took my car to Cramer Chevrolet because it was making some squeaking noises and I wanted to make sure it would be ok for my drive home to Wisconsin. They recommended new front and rear brakes, new serpentine belt, new struts with alignment and new tie rods which would have all been +$5500. I was pretty surprised my car needed anything because I am pretty good with maintenance and my regular Chevrolet service guy didn’t mention needing new brakes. But since I didn’t want to risk anything and because they said that was the cause of the noise we had Cramer take care of the brakes and the belt. The rest was not urgent. And $2000 was more than enough for us. When I got home I wanted to be sure the struts and tie rods were ok so I took my car to my regular Chevrolet service guy at EVS in Saukville. After checking my car they found that the brakes were not tightened properly and the struts and tie rods were NOT in need of any repair or maintenance. I definitely would not trust Cramer with my car again.
Matt is always awesome, I will recommend Bill Cramer to anyone. Thank you guys for all you do.
Knowledgable service staff. Always concern in my well being I’m confident in the work they do
Appointments don’t seem to mean much. Your vehicle is left in line until the others in front are serviced. I bought a new Denali around Mother’s Day and it was due “auto butler”. I dropped it off and expected a delay. I got a nice auto generated message from the service writer. I messaged back to please check this item. No response. Now it’s time for my first oil change and when I dropped it off, a day early, I asked for a them to look a a couple things. “We can’t do maintenance over here you need to take to the other service line”. Why can’t the combined service departments work together? I make arrangements to drop off my vehicle for service and I’d like it to be taken care of without making another trip into town to drive it from one service line to the other.
Great experience! Service reps are professional and so respectful plus good communication (keeping me informed).
Nice place with nice people. They have a large selection and they get you out of there in a reasonable ammount of time. I have bought 5 vehicles here and haven't had a bad experience.
Welcome to Bill Cramer Chevrolet GMC in Panama City, FL
Your Trusted Chevy Dealer in Florida
Embark on your journey across Florida with confidence behind the wheel of a reliable vehicle from Bill Cramer Chevrolet GMC. As a dedicated local car dealership in Panama City, we pride ourselves on delivering exceptional service and comprehensive automotive solutions tailored to fit your needs. Whether you're interested in exploring the latest models or finding the best financing options available, rest assured that you'll get all the assistance you need from our friendly team.
New & Pre-Owned Vehicle Sales in Panama City
Discover an extensive selection of new Chevy trucks and GMC SUVs for sale nearby. We also have a great inventory of carefully vetted used cars for sale in Bay County. Our local car dealership offers peace of mind with every used purchase -- vehicles under 85,000 miles come with a complimentary 6 months/3,000-mile powertrain warranty for extra reassurance. On top of that, the first oil change is free when you buy any brand-new vehicle from us!
Work with our knowledgeable finance specialists to find competitive interest rates and affordable lease offers once you apply for financing. You can also save big with our new GMC specials in Florida!
Trustworthy Chevy Service in Bay County
The skilled GM Certified technicians at our Chevy dealership in Florida include a World-Class Technician to provide exceptional care for all your service needs. Our award-winning service department is recognized for its commitment to quality and customer satisfaction. From fast Silverado oil changes to in-depth Sierra transmission repairs, it's easy to schedule Chevy service with us and know your vehicle is in qualified hands.
Our team also includes certified EV technicians who are equipped to handle electric car service and repairs. Additionally, convenient public fast-charging options are available nearby. Want to order GMC parts for your HUMMER EV or genuine Chevy accessories for your Tahoe? You'll be pleased with our well-stocked GM parts center and our ability to order car parts quickly.
Visit Bill Cramer Chevrolet GMC in Panama City
Whether you're coming from Lynn Haven, Tallahassee or you're a Panama City local, you'll find us easily accessible for all your vehicle needs. Our friendly Chevy sales team is here to assist with everything from test-drives to model comparisons. You can also turn to our GMC service technicians for assistance with Sierra maintenance.
The team at Bill Cramer Chevrolet GMC at 2251 W 23rd St in Panama City is here to support you!
- Mon - Fri8:30 AM - 7:00 PM
- Sat8:30 AM - 6:00 PM
- SunClosed
- Mon - Fri7:00 AM - 6:00 PM
- Sat7:30 AM - 5:30 PM
- SunClosed
- Mon - Fri7:00 AM - 6:00 PM
- Sat7:30 AM - 5:30 PM
- SunClosed
- Mon - Fri8:30 AM - 7:00 PM
- Sat8:30 AM - 6:00 PM
- SunClosed