Customer Testimonials

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Google May 22, 2024

Cameron was very sweet and professional. I got there early and he took care of me. Work was done quickly and I was on my way.

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Google May 22, 2024

Great salesperson and very personable.

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Google May 20, 2024

Always punctual and reliable!

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Google May 20, 2024

I had several repairs scheduled, (front brake pads, oil change, tire rotation, plus two other services that were brought to my attention). I planned on having to wait at the service shop for most of the morning but was pleasantly surprised to be out of there in 2 short hours. I've had many visits to Bill Cramer for anticipated replacements on my 2011 Yukon Denali and I have never been disappointed, or taken advantage of. Everyone has always been so very helpful, and thorough while working on my SUV. The costs are competitive with my mechanics prices so I always choose ...

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Google May 19, 2024

Shad was great and made everything easy.

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Google May 17, 2024

quick quality work!

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Google May 16, 2024

Brent was nice to work with.

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Google May 16, 2024

Easy process

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Google May 15, 2024

I was on vacation when my truck’s fan belt tensioner pulley failed on a Friday afternoon. I called the dealership inquiring about replacement parts and possible service. Everyone I encountered, was kind, considerate and treated me like I was part of their family. Jack and Brandon went above and beyond to make sure that I was taken care of and my repairs were done so I could return home safely. I was very impressed with the quality of personnel that I encountered in the parts dept, service dept and the shuttle service. They are truly a hometown dealership with ...

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Google May 14, 2024

Shad Gordon and Brayden Pitts were exceptional at helping me with my purchase. I was interested in a trailboss that was in the back waiting prep for some unknown reason. I checked on it for a couple weeks. I just happened to stop in to check on it and found a canyon Denali on the lot and took it home. Kinda like a bait and switch. lol.

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Google May 14, 2024

The oil change went quickly and smoothly.

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DealerRater May 13, 2024

Shad our sales person did a excellent job, very helpful. I will send other customers to Bill Cramer because of our experience with Shad. 10 is the number I would give him.

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Google May 13, 2024

It was my first time in for service since moving here 6 months back. The service advisor was very helpful and got my vehicle in and out in respectable time for 3 services. Well pleased.

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Google May 12, 2024

Wonderful experience! Niles was great. He's the man to see if you want a great deal!

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Google May 11, 2024

Great service great truck! Ask for Niles Drasites!

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Google May 7, 2024

Nice salesman, Niles. He is new and not too pushy, listens well to what we wanted. We would definitely reccomend him. Appreciated his kindness. The finance guy was super helpful also. The only negative was that Shad (another salesman) must have received our info from us browsing online before we arrived and called constantly and texted. To the point I blocked the number. We almost didn't even go to the dealer because he was so pushy. Then I asked who got the commission for the sale. Because honestly it should have been the guy (Niles) who helped us, but ...

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Google May 7, 2024

Customer service was excellent. Representative was polite, respectful, knowledgeable and helpful. Great atmosphere and great team work environment. Fair price and quality work.

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Google May 6, 2024

Matt was very helpful. Solid communication and setting the right expectations.

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Google May 5, 2024

The vehicle was fixed very fast! The guy that checked me in was amazing and nice! The only thing is there is a hole in my steering wheel on side (like a drill hole) that no one said would be there or told me about and my airbag light is still on?

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Google May 3, 2024

You guys are quite, reliable ,and professional, it's a pleasure doing business with you guys.

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Google May 2, 2024

Matthew was excellent and he was able to give us all the information we needed directly. Great conversation. Very knowledgeable. And amazing communication!

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Google Apr 30, 2024

Shad was the best salesman we’ve ever had and we’ve bought a LOT of vehicles. Highly recommend. Very happy customers.

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Google Apr 29, 2024

I have a 2018 Chevy Silverado that purchased new from Bill Cramer Chevrolet. I have a 5-year marriage with Bill Cramer Chevrolet now and going strong. No one likes getting their vehicle repaired. It is machinery and eventually something will wear out or break. When it does, you can rest assured that Bill Cramer will be there for you. Tyler Smith is my service manager, He provided Excellent customer from beginning to end. Greeting me with a smile, keeping me updated, and being there to deliver my truck from service. Thank You for the Great experience.

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Google Apr 28, 2024

Wonderful experience with Shad Gordon!! Made the experience of buying of new car more pleasurable. Very knowledgeable and friendly . Was a pleasure to work with! Thanks so much Shad!!

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Google Apr 27, 2024

Engaging sales reps and great finance department. Worked the deal! I am very satisfied.

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Google Apr 27, 2024

Niles was amazing!! Helped us every step of the way. Very helpful and listened to every detail. Highly recommend!

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Google Apr 26, 2024

Shad and Alan did a wonderful job for us!

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Google Apr 24, 2024

Great help. Very knowledgable. Made my experience buying a new car very enjoyable.

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Google Apr 24, 2024

Shad was phenomenal and informative

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Google Apr 23, 2024

I had to get my car serviced while vacationing in Panama City. The telephone receptionist was very friendly and helpful, scheduled an appointment that afternoon. The service people were very prompt and professional. I couldn't have asked for better service.

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Google Apr 22, 2024

Shad is the best salesman I have ever had the pleasure of working with I’ll recommend him to any and everyone just a great guy period thanks again Shad for your assistance I wish you the most success

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Google Apr 22, 2024

I came to Bill Cramer Chevrolet with no room to negotiate on my end. My situation was very bad and seemed like there was nothing anyone could do to help. Niles Drasites stepped up and went above and beyond in order to meet all of my difficult automotive needs. He spearheaded all of my dealership administrative issues in a timely manner when I believed I wouldn’t be able to be helped. It’s because of him and the hardworking people of this dealership that I am able to execute my responsibilities in a safe and reliable vehicle. Thank you ...

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Google Apr 19, 2024

Highly recommended, had to bring my baby and they were extremely understanding when having to deal with a loud baby and my grandma who asked a few unnecessary questions. Niles sold the car and Shad helped with the process and everything. This was my first car purchase and I was very happy to have done it with this dealership specifically. Very appreciative for the good experience, best in the county 🫶🏼

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Google Apr 17, 2024

Great job by Calvinin sales,very professional and knowledgeable. Highly recommend.

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Google Apr 17, 2024

excellent attention

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Google Apr 17, 2024

Shad Gordon was marvelous. We preferred not to have car in black and he made an orange one appear within a day!

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Google Apr 15, 2024

Shad is the most amazing, thorough person!! Only one that followed up with me when I submitted an online inquiry. Niles was a lot of help too!!

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Google Apr 15, 2024

The staff here is awesome!

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Google Apr 14, 2024

Shad and Niles did a great job on sale process. Good communication before I went to dealership. Sent pictures, videos and out the price before my vist to dealership. Outstanding service, don't hesitate to do business with them.

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Google Apr 13, 2024

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Google Apr 12, 2024

Cameron made my service experience easy and efficient from scheduling to pickup. Excellent communication! The focus was on what was needed for my vehicle, and the work was done in record time.

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Google Apr 9, 2024

Very friendly and helpful

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Google Apr 9, 2024

Outstanding sales and service, thank you Cramer team my purchase was a great experience.

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Google Apr 9, 2024

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Google Apr 8, 2024

Friendly and knowledgeable with what we were looking purchase.

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Google Apr 8, 2024

My XT5's air conditioning stopped working and a power steering notice came on my screen. I took the SUV to Bill Cramer on Saturday April 6. Matt Telesko the service advisor knew exactly what was wrong and also checked and saw that it was under warranty. He was so professional and represents this company very well. My car was repaired and no cost to me. Extremely happy customer.

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Google Apr 7, 2024

Excellent

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Google Apr 6, 2024

Update, Josh called me and went on and above to offer me a great deal on a new Silverado. If you are looking for a new vehicle don't hesitate to reach out to the Cramer Team of professionals.

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Google Apr 6, 2024

Ask for Alan Young or Calvin Hodges for a hassle-free buying experience. They both made the process easy and simple, Would buy again in the future.

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Google Apr 5, 2024

Matt was very professional, an kept me informed of the repairs progress, second time in for transmission problems.

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Google Apr 5, 2024

I purchased the advance warranty when I bought this car. I was told that it would pay for all routine service cost like filters and oil changes, it didn't pay for the cabin filters. I also purchased scratch and dent warranty and was told yesterday that I needed to go through a third party to get a scratch removed, I thought you were a FULL service chevy dealership. So now I have to deal with someone else, why? For the cost of the extended warranty and the filters I could get this service at Grease Pro cheaper. This extended ...

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Google Apr 4, 2024

They were quick and provided suggestions for services needed.

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Google Apr 3, 2024

Greg and Josh were great , they made the buying experience easy and quick .

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Google Apr 3, 2024

Outstanding sales rep. Look For Shad.

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Google Apr 3, 2024

My service appointment went good, but if I can make a suggestion. It would be nice to know what prices I was paying before arriving to pick up my vehicle.

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Google Apr 1, 2024

Thank you so much to Michael Sharit for his knowledge of vehicles, time and professionalism in helping my parents find the truck that was perfect for them. He made the whole process quick and effortless. Definitely an asset to Bill Cramer Chevrolet!!

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Google Mar 29, 2024

They were very helpful in ordering a warranty piece for my car. I was originally told this piece was on back order and could take a while to come in. It came in quicker than expected and I received a call promptly to schedule an appointment for the service department to put it on my car. Staff was always pleasant and welcoming. Warranty work was quick and looks great. I will definitely use them for future services.

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Google Mar 29, 2024

Had my Transmission rebuilt. They seem to have done a good job with it seems to shift through the gears perfectly however I have not driven it very far since. Had my rear main seal replaced as well and that seems perfect no oil leaks any more that I see. Overall the staff were all professional, I will say that if you want a dealership to find anything wrong with your vehicle this is the place as they seemed to keep finding issues with mine! Quality service and very professional and thorough and neat technician. No loaner vehicles but they ...

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Google Mar 27, 2024

Great customer service very helpful

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Google Mar 26, 2024

This was my first service, moved from Atlanta. Setting an appointment was quick and easy and the express service was very smooth and got me out when promised.

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Google Mar 25, 2024

I was very satisfied with recent service and experience the staff always kept me informed and were very professional

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Google Mar 23, 2024

Appointment was finished in a timely manner, service associate provided regular updates on the status of my vehicle. Free snacks and drinks were provided in the waiting area.

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Google Mar 22, 2024

Shad was very informative about my new vehicle. He took a lot time showing me around. Plus he looks like Donny Ormond.

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DealerRater Mar 22, 2024

Bill Cramer Service Department was GREAT! Service advisor Tyler Smith was very professional and took great care of us and our GMC Acadia. We are from out of state and were under a deadline to return home and the Service Department made sure we met our time frame. Great resource to take care of our GMC!

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Google Mar 21, 2024

Alan's excellent sales skills mean we'll definitely return for future business! He's professional, friendly, and scored us a fantastic deal on a business vehicle. We will be back!

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Google Mar 19, 2024

Landon was a fantastic salesman. He should follow in Ausyon’s footsteps

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Google Mar 17, 2024

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Google Mar 17, 2024

Shad and Brayden are both excellent salesmen. Honest and great communicators!

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Google Mar 17, 2024

Shad is awesome to work with. Glad I had the opportunity to buy a car from him!

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Google Mar 16, 2024

We were traveling in Panama City and unfortunately experienced an issue with our GMC Acadia. We called Bill Cramer and spoke with service advisor Matt T. who recommended we come in right away and he would do what he can to assist so we would make it back home safely with our vehicle. He knew how concerned we were being so far from home and not working with a familiar dealership. From the moment we arrived until 24 hours later when all major repairs were completed, Matt and his team provided us with outstanding customer support and most importantly reassurance that ...

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Google Mar 16, 2024

I had been very unsatisfied with Bill Cramer for a long time. I won’t go into details but suffice it to say I was very pleased with Cameron and the other advisor (his name escapes me at the moment). No one tried to talk me into anything I knew I didn’t need. Kudos! I’ve been coming to Bill Cramer since 2019 when I moved here from NY. When I can afford to, and when my 2019 Trax is paid I will come to you. Thank you. Stay safe.

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Google Mar 15, 2024

Shad was personable and very knowledgeable about the vehicle. The process went smoothly and there were no surprises. I would buy from these guy again!

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Google Mar 14, 2024

Very friendly and got the job done in a timely manner. The tech guys communicated very well and my car was still clean when I got it back (no grease fingerprints in the inside). Will definitely use again.

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Google Mar 14, 2024

Shad was great, he kept looking for us til he found the one we liked!

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Google Mar 12, 2024

We had great service. They were also very quick

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Google Mar 11, 2024

Everyone is very accommodating and professional. I was able to schedule an appointmenr and given instructions on what to do upon arrival which is a first! Dewayne was exceptional ..my vehicle was seen on time and he called back and let me know what needed to be done and an estimate on it. I would recommend Bill Cramer service department and rate them EXCELLENT! Anne R. Henderson

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Google Mar 10, 2024

Tyler (in-progressing) and Chris (mechanic) helped justify the repairs necessary along with the recalls. There were no surprises which is a good thing! The repairs were accomplished in less time than I expected! Very much appreciated!

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Google Mar 8, 2024

I purchased my truck from Greg last fall and could not ask for a more pleasant experience and Cramer Chevrolet sent me a coupon for my oil change. Even though I purchased a Toyota Tacoma……I couldn’t bring myself to deal with the Panama City Toyota Dealership. I ordered wheels from them and waited 3 months. When they arrived, I scheduled an appointment for 7:45am and sat until 3:00pm to have them installed. I did not want to sit……again……all day for an oil change & tire rotation. So I explained to Cameron at Cramer…… my concerns. Cameron walked ...

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Google Mar 7, 2024

Fast and pleasant experience .very good

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Google Mar 7, 2024

Dropped off in am, work was done promptly and they topped off my windshield wiper fluid! Thanks GM staff for a great experience.

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Google Mar 6, 2024

Excellent service in a very timely manner.

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Google Mar 6, 2024

Very knowledgeable staff check in and pick were very easy overall wonderful experience Cameron was on point!!

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Google Mar 5, 2024

I got an excellent and personalized experience selecting my car. Thank you 😊

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Google Mar 4, 2024

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DealerRater Mar 1, 2024

Bill Cramer is a great place with an AWESOME team!! Shoutout to Calvin Hodges and Allen for setting me up in a GMC Terrian, I love it 😀

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Google Mar 1, 2024

My salesman Calvin Hodges was AWESOME! He took GREAT CARE of me and my needs of driving away in a brand new vehicle, he was very pleasant, very patient, and kept me up to speed on everything going on throughout the while process, he was training Allen and from my experience on having to train others on the job, was doing a excellent job,I see him growing up in his salesman job, A big shout out and Thank You to the Cramer's for having such an amazing team.

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Google Feb 29, 2024

Carrington was awesome, y’all put me in a great vehicle! I’m glad I was able to get it done there and I have a new dependable vehicle because of it!

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Google Feb 29, 2024

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Google Feb 28, 2024

When I arrived I was met with a service provider named Brandon! He helped with the service on my suv as well as help provide a rental vehicle during the time of repairs! He stayed in touch with me throughout the process to let me know how things are going, and what to expect during that period ! Excellent customer service. He definitely went out of his way to make sure everything was performed correctly. I would recommend the dealership personally and also recommend Brandon as a one of contact!

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DealerRater Feb 28, 2024

The sales person was great. I have bought from cramer before and had all my service work done there. Cramer is a good dealership.

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Google Feb 27, 2024

2019 yukon started making noise in rear. I was away from home and in another state. Bill cramer was able to quickley check my car. I was able to continue my travels.

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Google Feb 27, 2024

timely service

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Google Feb 27, 2024

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Google Feb 27, 2024

The folks were very nice, unfortunately the problem with my truck was elusive but I made it to Nashville no problem and after one week at Freeland Chevrolet in Nashville the problem remains undiagnosed. Maybe in the front differential. But Cramer satisfied me that the truck would make it to Nashville and I appreciate that.

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Google Feb 27, 2024

Great job. Very thorough and professional.

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DealerRater Feb 25, 2024

Great dealership. Service is always exceptional and people are friendly…. Always explain exactly what they are doing or what needs to be done

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Google Feb 23, 2024

The free Shuttle service was great to and from the dealership.

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Google Feb 22, 2024

First class service. We were greeted directed to the waiting area and offered refreshments while we waited for oil change

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Google Feb 21, 2024

Your communication prior to appointment is excellent. Very friendly staff

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Google Feb 21, 2024

I saw a vehicle online and got in touch with Calvin at the dealership to make sure it was physically on the lot, which it was. I placed a deposit and told him I'd be down at 10 or so the next day. When I got to the dealership, the vehicle was pulled up in the customer parking. Calvin walked me through the features and benefits of the vehicle and went on a test drive. We sat down and got to the numbers for the purchase, and I really appreciated the efficiency and the non-haggling straightforward approach. It was not ...


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