The process was made easy by Mr. Calvin Hodges my salesman. He was very knowledgeable about the vehicle I was buying and was helpful in all Ways possible. He answered all my questions and completed a follow up phone call.
My husband and I have been looking for just the right truck to pull our camper and be our everyday ride. At most car lots we ran into some awful stereotypical pushy sales people but Calvin Hodges at Bill Cramer was an excellent help to assist us in finding our Silverado. Professional, polite, respectful of our time and decision and when it was time to talk numbers he and Lynn Cope gave us straight forward information and no haggle pricing on the truck we wanted and for our trade. A big difference from our experience at other lots!
Service was great — friendly, prompt and answered all of my questions. The prices were fantastic as well. Great experience.
I was from out of town on vacation when I had issues with my brakes. Fast, friendly, excellent service. The staff (especially Harrison) made this process smooth and easy. Highly recommended!!!
Everything went great, Chris provided outstanding customer service and I’m very happy with my brand new Silverado RST
My scheduled appointment began on time and was completed in a timely manner! Josh in the service Dept on 23rd Street in Panama City was extremely attentive to my concerns and kept me informed throughout the process.
Service department was excellent, however sales need to get their faces out of their computer screens and greet folks. I stood around and watched eight people ignore me. One guy on his way by with another customer asked if I had been helped. I said no and he disappeared. I’m ready to trade my 2018 diesel High Country but I guess I’ll have to find folks that want to sell me a truck!
I came in for an oil change at the express service, and was told I needed an appt to get this done. I've been here before and never had to do this, so I was a little surprised. I was taken care of and things went ok.
Shawn in service was exceptionally helpful in getting my car repaired. I live in Georgia part of the time...this dealership was much easier and more helpful to deal with. Thanks for the wonderful service Shawn.
Very professional staff and we did not spend all day closing the deal. Rimon did a phenomenal job!
Jeff Ewing, is a great salesman. No pressure.
Treated like a valued customer by Jim, who greeted me, and Dianna, who closed out my charges.
My salesman did a great job I would purchase another car there without a doubt
Harrison and the service team were exceptional. Great professional service!
I purchased a battery for my vehicle approximately 6 months ago. It was manufactured by the Delco Company. Since the battery came with a warranty, I decided to setup an appointment to have the problem diagnosed. I received a quick appointment. The technician determined that the battery was defected. I was given a new battery without hesitation. I have been made whole again. Thanks to the Bill Cramer Chevrolet staff.
My experience was 5 star! My oil change was handled very quickly and courteously.
Went in to have brakes on Suburban fixed after a malfunction happened. Cindy in Service went above and beyond to assist me and worked out the warranty coverage as well! The main thing that impressed me though was her emphasis on the safety for my family. I don't believe she would've let me leave if I had tried! That is certainly OK with me though. Safety first! Thanks so much Cindy!
Our experience purchasing a 2021 Suburban at Bill Cramer Chevrolet Buick GMC was excellent. Our sales person B Pedersen was professional and knowledgeable. He took the time to show us all the features of the Suburban before our test drive and again after our purchase. We were given a fair value for our trade and the negotiations on pricing with the sales manager were professional. We highly recommend B Pedersen and Bill Cramer Chevrolet Buick GMC.
Our experience purchasing a Suburban at Bill Cramer Chevrolet Buick GMC was excellent. Our sales person B Pedersen was professional and knowledgeable. He took the time to show us all the features of the Suburban before our test drive and again after our purchase. We were given a fair value for our trade and the negotiations on pricing with the sales manager were professional. We highly recommend B Pedersen and Bill Cramer Chevrolet Buick GMC.
I have a good experience with the GMC dealer in Panama City all the worker they was polite and helpful I recommend them to anybody,thank you BILL Cramer .
a .o.k. the best greg behnke is the beast g rinkavage& h .rinkavage
Express Service and Cindy were great, took care of everything I needed. I will definitely return.
Marcus was professional; experienced, and accommodating. I am very pleased with his selections and will be using his services from here forward @Reedcrete chemical coatings. Thanks again My Man Marcus!
I recently bought a 2021 GMC Acadia from these guys and it was the most painless car buying experience I've ever had. Way, way better than my past experiences with the local Nissan dealership. My salesman, Chris Schoenmann, was fantastic. As soon as I inquired about the Acadia, he followed up with me, sent me a video of the car that I didn't even have to ask for, and talked to me like a normal person instead of pulling the whole "what can we do to earn your business" BS. I was in the market for a ...
They did a great job with me. I got financed fast and was offered 3 very good options. The car I picked is amazing. I didn't realize I was a car person, but Greg helped me find the perfect thing for me. He was amazing and super helpful. He knew all the answers to all my questions. He put a brand new battery in my new Honda and got her detailed and I was on my way. They are all very knowledgeable and amazing people. I was happy because they really just wanted to do their best to help me ...
A little bit longer than expected
Got me in early before my appointment time, friendly and reasonably priced
Accurate assessment of the problem and, its repair was completed in a timely fashion. The service representative kept me informed and was pleasant to work with.
Best truck buying experience I have ever had. I was able to make my deal completely on the phone for a truck that had not yet arrived. Once I went to pick up the truck, the experience was quick and painless, and everyone was extremely friendly and helpful. Hats off to Rimon Cotton for getting this done and making g it a great experience.
Salesperson was friendly and knowledgeable. He guided me through the process and made it simple and easy.
Josh, Jake, Greg and all the staff at Bill Cramer was very helpful and professional. I had a very pleasant day at your dealership.
Bill Cramer Chevrolet definitely knows how to treat customers. From my first online contact to the finance office there was no stone they did not turn to make my buying experience absolutely professional. Mr Cramer even came out to the lobby to thank us for visiting his dealership. I should relate that I was initially considering another product but their approach lacked the finesse that Bill Cramer Chevy displayed. Another important aspect was the fairness they showed in evaluating the value of my trade and the overall price of the Terrain that I purchased. They hit the bull's-eye every ...
Bill Craner had excellent customer service and treated me well in the process of buying my new car
This is the best dealership in bay county
Great Experience! Great salespeople!
Brett was absolutely amazing couldn't be more professional or helpful so pleased thanks again
I came in for an oil change, tire rotation, replace gas gasket and convert adaptive cruise to regular cruise. Your team accomplished everything except my issue with cruise control. PLEASE contact GM and find out how to convert adaptive cruise to regular cruise. We absolutely HATE ADAPTIVE CRUISE and have almost had several wrecks because of it. We are considering trading our GMC Yukon XL SLT strictly because of this issue. PLEASE find a solution.
Our fleet service advisor, Jimmie Warr was fantastic. The techs had a long list of items on this 2017 GMC to maintain, including new tires, transmission service, brake service and one warranty item, and got it turned around in a surprisingly short time. Thanks for the great customer service!
Wonderful! We wavered between 2 cars that were essentially the same and everyone we interacted with was patient and kind to us. Great place!
Very clean environment and excellent staff...very efficient!
The salesman that helped me was amazing, very patient and definitely didn’t pressure me into anything at all! It was great experience. Thank you so much
They didn't try to sell me anything; just completed the safety recall work they were supposed to do. I was very happy. By the way, the woman who made our appointment was highly knowledgeable, organized, and helpful. She is warm, friendly, engaging, and an asset to the organization.
Devon and Josh are great. Best experience at a dealership I have ever had. Nice not pushy.
Clint , was very nice and very helpful. this is our second Equinox we have fought the first one was from Fort Walton this one is from Bill Cramer Chevrolet.
Jeff Ewing was great to work with. He made Purchasing our new truck quick and painless!
Rimon Cotton was great! Got me in and out and on the road in my new 2021 GMC AT4 3500HD!!!
Very friendly & Greg provided great service!
Did what was required of them , thank you good job
We had an excellent experience at Bill Cramer GMC/Buick. The sales person was courteous and knowledgeable. The entire process was smooth and rewarding. .
Josh was very courteous and helpful in getting my trailer hitch cover replaced on my 2020 Tahoe after it fell off somewhere. I appreciate his excellent customer service.
Our salesman Devin Harrigill was a pleasure to deal with. He was helpful but not pushy, polite with a sense of humor and got us a great deal on the car and financing. It was less than an hours from test drive to keys in our hands. Thank you Devin my wife is a happy woman today because of your effort.
Clean, comfortable, and professional.
very professional. enjoyable experience
I am from Northwest Arkansas and had a issue with my 2021 truck. Jake in the service department went above and make sure our family vacation went off without a hitch. Most of all the service department made sure they did everything they could to get us back on the road to return home. I have brought from many different dealerships in the past and I wish you guys were closer to home, I would be trading with you if that were the case!
Our salesman Greg Benkhe listened to what I wanted, and he made it happen. No sales gimmicks, no foolish back and forth, none of the stuff that dealerships have come to be known for. Our experience here was very pleasant, and I am highly satisfied with him as a salesperson, and have an overall positive opinion of this dealership. Literally 3 days before our purchase here, we had the worst experience ever at the Fort Walton Beach store. Literally - the worst ever! Almost discouraged us from car shopping altogether. Greg and the others at Bill Cramer Chevy did an excellent ...
I arrived 830am , 2 hours early so I could arrange the shuttle home, the car was fixed, and I was driving home by 5pm for just over 200.00 dollars.
Oran was a great salesman! He suggested the Buick encore and found me the perfect car at a great price. I love my car, and how easy the dealership made the transaction.
true professionals I highly recommend using them
Quick service great people I had my truck for a recall and they fixed it and i had my check engine light on without asking they scanned and they fixed that to. They went above and beyond.
Took my XT5 in for first Auto Butler Service. Went very well and a reasonable wait. Interior and exterior of vehicle perfect. Great service department.
I had a recall and It was exchanged in a timely manner. Everyone that I interacted with was very kind, courteous, and helpful. Thank You
Thankfully they determined that service I needed was covered at no cost due to a service bulletin.
We just bought a Buick. Are sale man Mike was excellent.
We were VERY happy with this dealership and our rep Shawn. He went to bat for us with GM and they even fixed a recall for us without asking!! They also had it fixed very fast considering the depth of the repair.
Shawn was our rep and we had a major engine repair. He worked with GM since it’s been on ongoing issue and went to bat for us. They fixed the car fast and cleaned it up nice for us. Couldn’t be happier!!
Great experience....: thank you
We are proud to say Chris Cramer really outdid himself. He promised he would take care of us and that is exactly what he did. Our sales associate Oran Samuels was very curtious and explained everything perfectly. Very happy with our experience.
I called, spoke to Marcus (who was great), explained my issues, made an appointment, brought the car in, walked across the street and rented a car. No hassles, no problems, excellent prices, and great service.
Service is always excellent.
Jake Werder in the service department was incredibly awesome to work with along with their entire staff! Thank again for the best customer service!
Great experience all around!
Great Salesman! It was a quick sell. I wasn’t looking fir a Buick and Brett helped sell me on it. I feel like I got more car for the $ than anywhere else I looked.
From Marcus to entire staff a very good experience and my car was serviced not much else to say. Great job service and detail shops
The Service Department always takes very good care of me and my car. Waiting area is stocked with snack for customers while they wait for service to be completed.
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